Privacy Policy

1. Information We Collect

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When you submit a service request or provider inquiry, we may collect:

• Name
• Phone number
• Email address
• Zip code or service address
• Service details or notes you provide
• Business information (for providers)

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We may also collect basic technical data such as:

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• IP address
• Browser type
• Pages visited
• Device information

This information helps us improve our website and services.

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2. How We Use Your Information

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We use the information you provide to:

• Match homeowners with independent septic service providers
• Contact you regarding your request
• Improve our service and response process
• Maintain internal records
• Prevent misuse or fraud

We do not use your information for unrelated purposes.

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3. How We Share Information

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Keystone Septic Services is a connection and referral service.

When you submit a request, we share your contact and service details with independent septic providers in our network for the purpose of scheduling and completing service.

We do not sell personal information to third-party marketing companies.

We may also disclose information if required by law.

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4. Data Retention

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We retain submitted information for operational, administrative, and recordkeeping purposes. If you would like your information removed from our records, you may contact us using the information below.

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5. Cookies and Analytics

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Our website may use cookies and analytics tools to understand visitor behavior and improve site performance.

Cookies help us analyze traffic and enhance user experience. You may disable cookies in your browser settings if preferred.

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6. Third-Party Contractors

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Septic services are performed by independent contractors. Keystone Septic Services does not control how independent providers use information once shared for the purpose of providing service. Homeowners are encouraged to review privacy practices directly with contractors if needed.

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7. Security

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We take reasonable measures to protect information submitted through our website. However, no online transmission is completely secure, and we cannot guarantee absolute security.

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8. Your Rights

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You may contact us to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of your information

We will respond within a reasonable timeframe.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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10. Contact Information

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If you have questions about this Privacy Policy, please contact:

Keystone Septic Services
Phone: +1 (267) 800-9687
Website: https://www.keystonesepticservices.com/